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  #1 (permalink)  
Old 07-26-2011, 11:25 PM
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Unhappy Curse tippmannparts.com

Well I recently ordered a 14" apex 2, a jcs aluminum power tube and some paint. Well the paint came today so there is no problem with that. On the other hand the barrel is on back order so that should come about late August and then the power tube...apparently that particular item was discontinued or something cause they cant get there hands on any so i had to order a plain jane stock tube until a new shipment of tubes comes in.
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Old 07-27-2011, 07:16 PM
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Re: Curse tippmannparts.com

You don't want a metal powertube anyway.
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Old 07-27-2011, 09:53 PM
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Re: Curse tippmannparts.com

Buddy of mine got a Alum. power tube....cracked first game out and he went right back to the stock one....still has it in. Waste of money IMO - If it aint broke dont fix it I had a stock one in my salvo that i used pretty hard w/ RT and Egrip both on the power tube that came with it for 2 years
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Old 07-27-2011, 11:39 PM
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Re: Curse tippmannparts.com

Well it is broke so i gotta fix it haha. Just gonna stick with this one lol
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Old 07-27-2011, 11:50 PM
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Re: Curse tippmannparts.com

Not to be a jerk but, maybe not the place to be ordering that part, if at all.
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Old 07-28-2011, 12:19 AM
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Re: Curse tippmannparts.com

Yeah I know. Ya never know till ya try and next time Im gonna take my business elsewhere
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Old 07-28-2011, 12:31 AM
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Re: Curse tippmannparts.com

Hey Jake,
I'm the GM at TippmannParts and I'm happy to address any issues you might be having with the order.
  • You got free shipping on the order.
  • We split the order up because of the back orders and aren't charging any extra shipping of course.
  • The Blew Tube from JCS is out of stock from JCS and has been for awhile. I'd love to get a definite answer from them about availability but they just can't seem to provide it. We do list on our site eta's for bo items and we try to always keep the status of an item up to date. I do see that we say 5 days on that tube. The original time we were told by JCS that those would be available has passed and we didn't get a new date yet. I sincerely apologize for the confusion there and I'll get the site updated. So the mistake on the site is certainly our problem but not having it at all is an issue with manufacturing.
  • Similar issue with the barrel (manufacturer back order) but, we do expect them in mid August as stated on the web site.
We do try to keep the item availability up to date and again, I apologize for any confusion there was/is about the availability of the products you wanted.

If there is ANYTHING I can do to help you out with this then let me know. You can email me directly by phone or email or contact Scott Ritter at our office by phone (785) 841-1943.
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Old 07-28-2011, 12:31 AM
Galen Adams Galen Adams is offline
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Re: Curse tippmannparts.com

Whoops. No you didn't get Free Shipping. I misread. How about I take that off for you? - Done. -G
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Old 07-28-2011, 10:22 AM
Galen Adams Galen Adams is offline
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Smile Re: Curse tippmannparts.com

Well for what it's worth . . . I just talked with a lady at JCS. The guy that has the answer is on a business trip/vacation until the 8th of August so they should have more info then. For now, she expects the Blew Tubes sometime in August but no guarantees. I've taken them off the site for now until we get a more specific date. Looks like we do have a few of the JCS Blackpoint Red Hot Power Tubes in stock.




On a side note. Does anyone care about the fine details like this of vendor stock status? Or do you all just want to know available date or not available? Just curious how much detail people like to see.

Not trying to hijack this thread so if anyone wants to email me a response that's fine too.
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Old 07-28-2011, 11:21 AM
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Re: Curse tippmannparts.com

Personally, vender stock status on really matters to me when the time frame for is indeterminate. I would like the opportunity in that case to be able to say "Yes, I will wait." or "Thanks but can I get X, Y and/or Z instead.". Though I may be welling to wait a certain amount of time for a product if it's looking like it's not likely to come in within that reasonable time frame and there are other things I could use, I want that opportunity to swap my priorities.

To bieryjake:
What I normally do if I see a part is on back order is I contact the supplier directly to confirm the ETA. Unlike what is posted on the website the the customer service rep should be able to look up when it's expected to arrive, ETC and be able to give you more accurate information. Their information may not always be completely accurate but chances are it will be better than just trusting a website.
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